
Blind transfer support for SIP phones
Blind transfer is when a person who transfers the call won't talk with the person to whom he transfers it.

Blind transfer is when a person who transfers the call won't talk with the person to whom he transfers it.

We are happy to announce the high quality speech recognition for both audio call records transcription and real-time recognition scenarios.

The new version of Web SDK will help us to accelerate the development process and includes a lot of new features and improvements.

Now developers can use Promise in their VoxEngine scenarios and we also added Net.httpRequestAsync and Net.sendMailAsync functions.

Your mp3 or ogg files played on VoxEngine scenario level with call.startPlayback or using Player will be played on the Web or Mobile SDK side in HD quality (48KHz), or on SIP side if it does support wideband audio codecs (Speex or Opus).

In HD mode audio is being mixed at 48KHz, all audio sources with lower sample rate will be resampled to 48KHz.

We chose 48 KHz as the base sample rate for HD audio recorder, since WebRTC/Opus can offer this quality, audio from endpoints with lower sample rate will be re-sampled.

Full Featured Instant Messaging

If a call is made in non-P2P mode then its media stream goes via our media servers and we can record it if required.

We've started with audio, then we've added video calls and now it's time to let our developers use instant messaging and presence - two very important features of UC stack.

The new version of our mobile SDK uses WebRTC engine for audio/video processing and supports all features available for WebSDK.

Now there is a way to restrict access to VoxImplant HTTP API and only allow it for certain IP addresses or networks when api_key is being used.

In this digest, we will bring you the latest updates to Voximplant Kit. We have added support for outbound WhatsApp messages, Mobile chats, support for ElevenLabs neural voices, and new automated campaign settings.

New Features in Voximplant Kit: Update overview We are constantly working to improve our product to make it easier to use and more effective for you. In this update, we have added several useful features. Here’s what’s new:

Discover effective strategies to enhance remote training for cloud contact centres using an LMS. From seamless onboarding to advanced learning modules, see how well-structured training can boost team productivity, engagement, and skill development across all levels.

The new integration enables instant connection of any Voximplant call to an Ultravox agent, delivering seamless voice-to-voice conversations.

How does personalized customer communication drive business growth? Discover key strategies like data collection, segmentation, tailored messaging, technology, and customer-centric culture. Learn how to boost loyalty, retention, and sales with effective personalization!

Chili Piper is popular, but is it the best for you? This article compares it to competitors like Dashly, Calendly, and others, examining features, pricing, and ideal use cases. Discover the right scheduling tool for your team's needs.

Discover the future of tech at LEAP 2025 in Riyadh! Join Voximplant as we dive into the latest AI innovations, startup ecosystems, and groundbreaking technologies shaping tomorrow. Don’t miss this chance to network, learn, and transform your business.

New Features in Voximplant Kit: Update overview. We are constantly working to improve our product to make it easier to use and more effective for you. In this update, we have added several useful features. Here’s what’s new: