Messaging update
A brand-new messaging API was added across Web, Android and iOS SDK.
2017-08-17
145709News
2017-08-17145709
Hot Summer Speech-to-Text Updates
Following Google’s release of new Speech API, we are happy to announce improved quality of call records transcription.
2017-08-14127193
H.264 video call recording is now available (in mp4 format)
We are happy to announce that video calls that use H.264 video codec can now be recorded. Recorded video calls that use H.264 will be stored as mp4 files (calls with video in VP8 format are stored as webm files).
2017-05-02130821
Voximplant mobile SDK for Unity is now available
Now Unity developers can use the SDK to embed real-time voice and video communication into VR/AR apps and games in minutes, we will take care of complexity and infrastructure.
2017-04-17125578
VoIP Push Notifications support for iOS SDK has arrived
Voximplant now supports VoIP Push Notifications for calls to iOS SDK.
2016-12-28131350
New billing for video calls running via servers
Video calls that go via Voximplant servers (not P2P ones) are billed per megabyte of video traffic.
2016-12-14127058
Blind transfer support for SIP phones
Blind transfer is when a person who transfers the call won't talk with the person to whom he transfers it.
2016-12-07128908
High quality Speech Recognition is now available
We are happy to announce the high quality speech recognition for both audio call records transcription and real-time recognition scenarios.
2016-11-11135338
Voximplant Web SDK v4 beta is now available with Edge/ORTC support
The new version of Web SDK will help us to accelerate the development process and includes a lot of new features and improvements.
2016-09-29132560
Promise support has arrived to VoxEngine
Now developers can use Promise in their VoxEngine scenarios and we also added Net.httpRequestAsync and Net.sendMailAsync functions.
2016-07-07130660
HD Audio Playback / Streaming
Your mp3 or ogg files played on VoxEngine scenario level with call.startPlayback or using Player will be played on the Web or Mobile SDK side in HD quality (48KHz), or on SIP side if it does support wideband audio codecs (Speex or Opus).
2016-04-06134121
HD Audio Conferencing
In HD mode audio is being mixed at 48KHz, all audio sources with lower sample rate will be resampled to 48KHz.
2016-03-29129974
How Personalized Customer Communication Drives Business Growth
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2024-11-2213018
Voximplant Kit updates. December 2024
In this digest, we will bring you the latest updates to Voximplant Kit. We have added support for outbound WhatsApp messages, Mobile chats, support for ElevenLabs neural voices, and new automated campaign settings.
2024-12-1712669
15 Phrases That Show Empathy in Customer Service
Empathy is key to exceptional customer service. Learn how to cultivate empathy within your team, boost customer satisfaction, and create a positive brand image. Discover practical tips and 15 powerful phrases to express empathy effectively and transform your customer interactions.
2024-11-2013371
How Kommo and Voximplant Kit help improve customer service and business metrics
The integration between the Kommo CRM system and the Voximplant Kit cloud omnichannel contact center offers companies new opportunities to enhance customer interaction processes.
2024-09-0512760
Effective Strategies for Boosting Remote Employee Motivation
Discover proven strategies for enhancing remote employee motivation. Learn how clear goals, effective communication, properly selected tech tools, and work-life balance support create a motivated, productive remote team.
2024-11-1912997
10 Best Analytics Tools to Track Your Website Traffic in 2024
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2024-11-2114617
No-Code App Builders: How To Build Your Own App In 2025
Discover how to create a game-changing app in 2025 with no-code tools. From planning and building to launching, learn actionable steps for success without coding barriers. Track KPIs, gather feedback, and refine for growth. Dive into this practical guide to get started!
2024-11-2212965
Voximplant Kit updates. January 2025
New Features in Voximplant Kit: Update overview. We are constantly working to improve our product to make it easier to use and more effective for you. In this update, we have added several useful features. Here’s what’s new:
2025-02-1410035