New!
WhatsApp Business Calling API Integration is now available
voximplant
New!
WhatsApp Business Calling API Integration is now available
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Events

INTERCOM '19 will take place in Moscow in November

INTERCOM '19 will take place in Moscow in November

The event this year will focus on client experience improvement and RPA: INTERCOM Europe ‘19 is built around client experience improvement: voice bots for call centers, call management automation, speech synthesis and recognition

How Personalized Customer Communication Drives Business Growth

How Personalized Customer Communication Drives Business Growth

How does personalized customer communication drive business growth? Discover key strategies like data collection, segmentation, tailored messaging, technology, and customer-centric culture. Learn how to boost loyalty, retention, and sales with effective personalization!

10 Best Analytics Tools to Track Your Website Traffic in 2024

10 Best Analytics Tools to Track Your Website Traffic in 2024

Explore the top 10 website analytics tools to track traffic, boost engagement, and enhance conversions. From Google Analytics to Hotjar and Mixpanel, discover the best free and paid options for optimizing your site’s performance and driving growth in 2024.

15 Phrases That Show Empathy in Customer Service

15 Phrases That Show Empathy in Customer Service

Empathy is key to exceptional customer service. Learn how to cultivate empathy within your team, boost customer satisfaction, and create a positive brand image. Discover practical tips and 15 powerful phrases to express empathy effectively and transform your customer interactions.