
Choose Between Inbound and Outbound Call Center
This article aims to outline the differences between inbound and outbound call centers. Read on if you are trying to decide which type of call center is best for your business.

This article aims to outline the differences between inbound and outbound call centers. Read on if you are trying to decide which type of call center is best for your business.

Call center automation utilizes your resources more efficiently while also providing better customer service

Unlock the Full Power of Neural Text to Speech Sounds human-like. Power your applications with lifelike speech. Our low latency models are designed to enhance user interactions, making every conversation more engaging and realistic.

Discover the future of tech at LEAP 2025 in Riyadh! Join Voximplant as we dive into the latest AI innovations, startup ecosystems, and groundbreaking technologies shaping tomorrow. Don’t miss this chance to network, learn, and transform your business.

The new integration enables instant connection of any Voximplant call to an Ultravox agent, delivering seamless voice-to-voice conversations.

New Features in Voximplant Kit: Update overview. We are constantly working to improve our product to make it easier to use and more effective for you. In this update, we have added several useful features. Here’s what’s new:

Discover effective strategies to enhance remote training for cloud contact centres using an LMS. From seamless onboarding to advanced learning modules, see how well-structured training can boost team productivity, engagement, and skill development across all levels.

New integrations for Voice AI have arrived: Google's Gemini 2.0 Flash model, featuring seamless voice-to-voice conversation capabilities and ElevenLabs low-latency streaming speech synthesis are now available for Voximplant developers

Check out the latest useful Voximplant Kit updates — we developed chat analytics, improved call history, added new tools for supervisors, expanded scenario capabilities, and updated the softphone. Below is a brief overview of the essential enhancements.

Boost your food tech app in 2024! Learn 12 in-app content tricks from a study of 5000+ stories. Personalize, gamify, and use cross-channel messaging for user retention.