VoIP providers minimize latency by supporting point-to-point SIP calls, operating a global POP network and maintaining modern codecs. Dip into our guide and choose your VoIP provider wisely.
2020-12-04
118856
Voximplant serverless architecture provides a simpler alternative to deploying traditional VoIP servers in a datacenter. Voximplant APIs offer developers scale and on-demand communications services. Learn how easily you can create VoIP services in the form of Voximplant-based apps.
2020-11-27122042
Packet loss can be annoying since it causes communication breakdowns. In this article, you’ll learn what facilitates packet loss and how to fix it.
2020-09-29147741
Introduction to SIP security vulnerabilities and how developers can apply SIP TLS and SRTP protocols to protect their communications applications
2020-05-07167966
Session Initiation Protocol (SIP) is a signaling protocol that is used to manage multimedia communications, such as voice and video calls
2020-01-06161803
Now Smartcalls users can choose from a set of affordable plans, integrate with an existing SIP, and enroll into the beta program of Dialogflow and Smartcalls engagement – a next-level solution, that will easily enrich call scenarios with an IVR of any complexity.
2019-08-07110170
Blind transfer is when a person who transfers the call won't talk with the person to whom he transfers it.
2016-12-07130824
If a call is made in non-P2P mode then its media stream goes via our media servers and we can record it if required.
2015-12-01132065
Empathy is key to exceptional customer service. Learn how to cultivate empathy within your team, boost customer satisfaction, and create a positive brand image. Discover practical tips and 15 powerful phrases to express empathy effectively and transform your customer interactions.
2024-11-2067398
New integrations for Voice AI have arrived: Google's Gemini 2.0 Flash model, featuring seamless voice-to-voice conversation capabilities and ElevenLabs low-latency streaming speech synthesis are now available for Voximplant developers
2025-03-3173822
Boost your food tech app in 2024! Learn 12 in-app content tricks from a study of 5000+ stories. Personalize, gamify, and use cross-channel messaging for user retention.
2024-12-2266988
Discover effective strategies to enhance remote training for cloud contact centres using an LMS. From seamless onboarding to advanced learning modules, see how well-structured training can boost team productivity, engagement, and skill development across all levels.
2024-12-1066496
New Features in Voximplant Kit: Update overview. We are constantly working to improve our product to make it easier to use and more effective for you. In this update, we have added several useful features. Here’s what’s new:
2025-02-1464257
Connect any Voximplant call to ElevenLabs Conversational AI agents
2025-06-0911490
The new integration enables instant connection of any Voximplant call to an Ultravox agent, delivering seamless voice-to-voice conversations.
2025-05-2820436
How does personalized customer communication drive business growth? Discover key strategies like data collection, segmentation, tailored messaging, technology, and customer-centric culture. Learn how to boost loyalty, retention, and sales with effective personalization!
2024-11-2266394
