New!
WhatsApp Business Calling API Integration is now available
voximplant
New!
WhatsApp Business Calling API Integration is now available
WhatsApp Business Calling API

Reach 3 Billion Users with WhatsApp Business Calling API

Connect globally using HD voice calls on WhatsApp! The WhatsApp Business Calling API enables businesses to make and receive high-quality voice calls directly through WhatsApp — leveraging the platform’s massive reach and user familiarity.
Reach 3 Billion Users with WhatsApp Business Calling API

Key Benefits

Cost-free for customers

No call charges, no matter where they are. Seamless communication experience.

Unified communication

Voice and chat in one place, simplifying customer interactions.

HD voice quality

Enhance automation with Voice AI and deliver superior customer experiences.

Use cases

With the WhatsApp Business Calling API, businesses can leverage a new communication channel in these key scenarios:

Customer Service

Customer Service

• Route inbound WhatsApp calls to your PBX or contact center. • Initiate outbound calls to customers* via WhatsApp.

Automation

Automation

Connect calls to AI-powered voice agents (OpenAI, Gemini, ElevenLabs, Ultravox and other) for scalable, intelligent interactions.

* Outbound calls subject to WhatsApp’s Business Policy

How It Works

1. Activate Voice Calling

1. Activate Voice Calling

Enable Voice calling for your business number in the WhatsApp Manager

2. Add Your Number

2. Add Your Number

Add the business number to your Voximplant account

3. Set Up a Call Scenario

3. Set Up a Call Scenario

Create a call scenario that handles incoming calls from WhatsApp or makes outbound calls to WhatsApp

Calling Workflow:

User initiated calling