Enhanced speech recognition model is now available
62% Word Error Rate (WER) improvement for US English
2019-05-07
114607News
2019-05-07114607
G.722 for SIP endpoints is now supported
G.722 is used in many SIP phones for HD voice support
2019-04-26108176
iOS SDK third-party (in)dependence
An update on CocoaLumberjack and SocketRocket usage
2019-03-25112705
Introducing New Control Panel
Rethinking of the mission control for your better launches
2019-03-06110899
Native screen sharing in Chrome 72
Screen sharing without extensions has arrived. Finally.
2019-02-08267206
Voximplant reached the final of the Best of Enterprise Connect Award
We are proud to announce that Voximplant is nominated for the Best Application of Artificial Intelligence Award.
2019-02-05172443Managing Users Changes in March 2019
On March 1, the ability to bind users to different applications using the BindUser command will disappear.
2019-01-23112232
Voximplant now supports IPv6 | Usage tips
Voximplant has implemented the support of IPv6 for p2p calls. Since there are some usage nuances, we wrote the article on it.
2018-07-20184519
Cloud-side JavaScript "Promise" handling update
Make sure to use "catch" method on promises!
2018-07-03128495
High quality Text-to-Speech powered by WaveNet is now available
HD Text-to-Speech from Google powered by WaveNet is now available to all our developers.
2018-05-07127102
"callPSTN" now requires a caller id
Starting on April 25 we change our callPSTN API: “caller id” is no longer optional and must be specified.
2018-04-04186590
Audio and Video record`s URL length can be more than 255 characters.
To make our platform better we are now removing the limit, so URL length can be longer than 255 characters.
2018-03-30182916
Voximplant Kit updates. December 2024
In this digest, we will bring you the latest updates to Voximplant Kit. We have added support for outbound WhatsApp messages, Mobile chats, support for ElevenLabs neural voices, and new automated campaign settings.
2024-12-1756998
15 Phrases That Show Empathy in Customer Service
Empathy is key to exceptional customer service. Learn how to cultivate empathy within your team, boost customer satisfaction, and create a positive brand image. Discover practical tips and 15 powerful phrases to express empathy effectively and transform your customer interactions.
2024-11-2058014
8 Best Zapier Alternatives in 2024
Looking for the best Zapier alternatives in 2024? Discover 8 powerful tools tailored for various budgets and needs—perfect for workflow automation, data sync, and integrations. Whether you're a small team or a large enterprise, find the right solution to boost efficiency.
2024-11-1858443
How Automated Chatbots Enhance Customer Experience in Mobile Apps
Explore five powerful ways AI-driven chatbots are transforming the mobile app experience, providing fast, personalized support that meets today’s high customer expectations. From instant messaging to proactive guidance, discover how chatbots boost user satisfaction and retention.
2024-11-1456620
12 In-App Content Tricks to Rule Food Tech in 2024
Boost your food tech app in 2024! Learn 12 in-app content tricks from a study of 5000+ stories. Personalize, gamify, and use cross-channel messaging for user retention.
2024-12-2257825
Voximplant Kit updates. January 2025
New Features in Voximplant Kit: Update overview. We are constantly working to improve our product to make it easier to use and more effective for you. In this update, we have added several useful features. Here’s what’s new:
2025-02-1454414
No-Code App Builders: How To Build Your Own App In 2025
Discover how to create a game-changing app in 2025 with no-code tools. From planning and building to launching, learn actionable steps for success without coding barriers. Track KPIs, gather feedback, and refine for growth. Dive into this practical guide to get started!
2024-11-2257662
Guide to Enhancing Remote Team Training: From Onboarding to Advanced Learning With an LMS in Cloud Contact Centres
Discover effective strategies to enhance remote training for cloud contact centres using an LMS. From seamless onboarding to advanced learning modules, see how well-structured training can boost team productivity, engagement, and skill development across all levels.
2024-12-1057158