Companies conduct phone surveys both to identify market trends and improve the customer experience. In this case, voice bots are an appropriate option since their implementation takes less time and frees up operators for more complex tasks
2020-06-02
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Each online shop is willing to increase its conversions. How to achieve this? A shop may have well-organized business processes, from engaging advertising content to the large coverage of well-tuned targeting ads.
2020-05-18115813
Voice assistants are becoming increasingly popular since they make it possible to automate a company’s business processes
2020-04-2972476
A simple step-by-step guide to using API for launching outbound call scenarios. Screenshots and code samples attached.
2020-04-13128419
The Voximplant Kit now includes a new scenario autosave feature. Now you don’t have to worry that some changes you made to the scenario might be lost if you forgot to save these changes.
2020-04-07126120
KFC has launched a hotline where staff can ask questions about the coronavirus to reduce their anxiety and warn them of any precautions.
2020-03-26140283
This update brings a new user interface crafted by our UX experts, along with new tools and features for even smarter call processing automation. Let’s walk through the major changes.
2020-02-04135512
Voximplant Kit will soon have a new and improved IVR block with faster and more accurate speech synthesis and recognition. Learn more about the improvements.
2020-02-10134135
Boost your food tech app in 2024! Learn 12 in-app content tricks from a study of 5000+ stories. Personalize, gamify, and use cross-channel messaging for user retention.
2024-12-2212947
Discover proven strategies for enhancing remote employee motivation. Learn how clear goals, effective communication, properly selected tech tools, and work-life balance support create a motivated, productive remote team.
2024-11-1912997
New Features in Voximplant Kit: Update overview. We are constantly working to improve our product to make it easier to use and more effective for you. In this update, we have added several useful features. Here’s what’s new:
2025-02-1410031
The integration between the Kommo CRM system and the Voximplant Kit cloud omnichannel contact center offers companies new opportunities to enhance customer interaction processes.
2024-09-0512756
Discover how to create a game-changing app in 2025 with no-code tools. From planning and building to launching, learn actionable steps for success without coding barriers. Track KPIs, gather feedback, and refine for growth. Dive into this practical guide to get started!
2024-11-2212963
How does personalized customer communication drive business growth? Discover key strategies like data collection, segmentation, tailored messaging, technology, and customer-centric culture. Learn how to boost loyalty, retention, and sales with effective personalization!
2024-11-2213015
Explore the top 10 website analytics tools to track traffic, boost engagement, and enhance conversions. From Google Analytics to Hotjar and Mixpanel, discover the best free and paid options for optimizing your site’s performance and driving growth in 2024.
2024-11-2114611
Discover effective strategies to enhance remote training for cloud contact centres using an LMS. From seamless onboarding to advanced learning modules, see how well-structured training can boost team productivity, engagement, and skill development across all levels.
2024-12-1012267
