Companies conduct phone surveys both to identify market trends and improve the customer experience. In this case, voice bots are an appropriate option since their implementation takes less time and frees up operators for more complex tasks
2020-06-02
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Buyers and sellers communicate through a call center that handles both inbound and outbound inquiries. Contact centers have to serve customers and allow operators to work efficiently. Now it’s time to look at the statistics and figure out how to create the best version of a contact center for your company.
2020-05-2864667
Voximplant provides a Text-to-Speech API that allows you to communicate with customers all over the world using their native language.
2020-05-28130015
Proxy phone numbers are used to mask real phone numbers to enhance security for both customers and service providers.
2020-05-26156346
TLS stands for Transport Layer Security. It is a cryptographic protocol providing end-to-end security for all types of data sent between users. If a URL link begins with ‘https,’ your browser establishes a connection via TLS. Moreover, TLS can be used while sending emails, files, conducting audio/video conferences, and implementing IP telephony.
2020-05-26122487
Increase your business value with conversational AI
2020-05-19130199
Thanks to the WebRTC standard, your customers and colleagues can join a call without needing to install or download apps. See how innovative technology impacts the telecommunications world
2020-05-22123429
Each online shop is willing to increase its conversions. How to achieve this? A shop may have well-organized business processes, from engaging advertising content to the large coverage of well-tuned targeting ads.
2020-05-18115909
Today we’re going to discuss how the dialogue classification is structured and why it’s useful for business.
2020-05-08118461
Introduction to SIP security vulnerabilities and how developers can apply SIP TLS and SRTP protocols to protect their communications applications
2020-05-07130948
Voice assistants are becoming increasingly popular since they make it possible to automate a company’s business processes
2020-04-2972481
A simple step-by-step guide to using API for launching outbound call scenarios. Screenshots and code samples attached.
2020-04-13128517
Looking for the best Zapier alternatives in 2024? Discover 8 powerful tools tailored for various budgets and needs—perfect for workflow automation, data sync, and integrations. Whether you're a small team or a large enterprise, find the right solution to boost efficiency.
2024-11-1814230
New integrations for Voice AI have arrived: Google's Gemini 2.0 Flash model, featuring seamless voice-to-voice conversation capabilities and ElevenLabs low-latency streaming speech synthesis are now available for Voximplant developers
2025-03-3111931
Discover proven strategies for enhancing remote employee motivation. Learn how clear goals, effective communication, properly selected tech tools, and work-life balance support create a motivated, productive remote team.
2024-11-1913001
How does personalized customer communication drive business growth? Discover key strategies like data collection, segmentation, tailored messaging, technology, and customer-centric culture. Learn how to boost loyalty, retention, and sales with effective personalization!
2024-11-2213024
The integration between the Kommo CRM system and the Voximplant Kit cloud omnichannel contact center offers companies new opportunities to enhance customer interaction processes.
2024-09-0512761
Discover the future of tech at LEAP 2025 in Riyadh! Join Voximplant as we dive into the latest AI innovations, startup ecosystems, and groundbreaking technologies shaping tomorrow. Don’t miss this chance to network, learn, and transform your business.
2025-02-0510519
Discover effective strategies to enhance remote training for cloud contact centres using an LMS. From seamless onboarding to advanced learning modules, see how well-structured training can boost team productivity, engagement, and skill development across all levels.
2024-12-1012271
Discover how to create a game-changing app in 2025 with no-code tools. From planning and building to launching, learn actionable steps for success without coding barriers. Track KPIs, gather feedback, and refine for growth. Dive into this practical guide to get started!
2024-11-2212969
