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WhatsApp Business Calling API Integration is now available
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Tag: Phone numbers

What is Direct Inward Dialing?

What is Direct Inward Dialing?

Traditionally, companies have used a direct inward dialing service to route calls through an on-premises PBX directly to the internal phone number of an employee. It allows the company to use one physical trunk line to connect multiple employees.

What is Short Code

What is Short Code

Nowadays, one of the useful tools of text message marketing is short codes. Businesses switch from long to short codes to make phone numbers more memorable and reliably distribute a higher volume of SMS messages. 

15 Phrases That Show Empathy in Customer Service

15 Phrases That Show Empathy in Customer Service

Empathy is key to exceptional customer service. Learn how to cultivate empathy within your team, boost customer satisfaction, and create a positive brand image. Discover practical tips and 15 powerful phrases to express empathy effectively and transform your customer interactions.

Introducing OpenAI Realtime API Client

Introducing OpenAI Realtime API Client

OpenAI has launched its beta Realtime API, revolutionizing voice assistants with speech-to-speech interactions, ultra-low latency, and realistic voices. Voximplant’s integration makes it easy to connect calls to OpenAI's models, enabling seamless, human-like conversations with minimal setup.

10 Best Analytics Tools to Track Your Website Traffic in 2024

10 Best Analytics Tools to Track Your Website Traffic in 2024

Explore the top 10 website analytics tools to track traffic, boost engagement, and enhance conversions. From Google Analytics to Hotjar and Mixpanel, discover the best free and paid options for optimizing your site’s performance and driving growth in 2024.

Comparing Chili Piper and 6 Competitors: A Detailed Review

Comparing Chili Piper and 6 Competitors: A Detailed Review

Chili Piper is popular, but is it the best for you? This article compares it to competitors like Dashly, Calendly, and others, examining features, pricing, and ideal use cases. Discover the right scheduling tool for your team's needs.

How Personalized Customer Communication Drives Business Growth

How Personalized Customer Communication Drives Business Growth

How does personalized customer communication drive business growth? Discover key strategies like data collection, segmentation, tailored messaging, technology, and customer-centric culture. Learn how to boost loyalty, retention, and sales with effective personalization!

No-Code App Builders: How To Build Your Own App In 2025

No-Code App Builders: How To Build Your Own App In 2025

Discover how to create a game-changing app in 2025 with no-code tools. From planning and building to launching, learn actionable steps for success without coding barriers. Track KPIs, gather feedback, and refine for growth. Dive into this practical guide to get started!