ACDStatisticsItemType
Individual statistics item in the ACDOperatorStatisticsType, ACDQueueStatisticsType, and ACDOperatorStatusStatisticsDetail records.
Fields
avg
Optional
avg: number
Average value over the aggregated interval, in seconds
count
Optional
count: number
Samples count over the aggregated interval
max
Optional
max: number
Maximum value over the aggregated interval, in seconds
min
Optional
min: number
Minimum value over the aggregated interval, in seconds
sum
Optional
sum: number
Sum of all samples over the aggregated interval, in seconds