1. References
  2. Management API
  3. Structure
  4. ApplicationInfoType
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ACDOperatorCall

Props

acdQueueId

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The ACD queue ID

acdQueueName

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The ACD queue name

acdRequestId

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The internal ACD session history ID

acdSessionHistoryId

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The ACD session history ID of the request

beginTime

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The begin time of the request in 24-h format: YYYY-MM-DD HH:mm:ss

callerid

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The client callerid

submitted

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The submission time of the request in 24-h format: YYYY-MM-DD HH:mm:ss