ACDServicingCallState
Props
acdSessionHistoryId
The ACD session history ID of the request
beginTime
The begin time of the request in 24-h format: YYYY-MM-DD HH:mm:ss
callerid
The client callerid
priority
The request priority
userDisplayName
The display user name of the operator
userId
The user ID of the operator
userName
The user name of the operator
waitingTime
The waiting time before servicing in seconds